Sage 50 US Ideas Portal

Solution for Error: "I/O Error in the file [directory][dat file]" That does not require the company file to be restored.

I found a solution for for the Error: "I/O Error in the file [directory][dat file]" That does not require the company file to be restored and is not listed on this solution page : https://support.na.sage.com/selfservice/viewContent.do?externalId=10851. The issue has to do with how Sage installs itself in windows, and that a portion of the code is not updated to run on modern versions of windows. It is easy to fix and takes less than a minute to do. The steps listed in the URL will not solve this issue and will only waste your and your customer's time. Where and how do I submit this to the bug bounty program to be fixed? I can provide detailed instructions on what and how to fix as well as an explanation detailing where this issue came from. It effects all versions of Windows 8 and later OS's and can be seen when trying to open an archived company in Sage 50(which triggers the error message mentioned above and causes the software to crash)

  • Guest
  • Feb 9 2023