I recently awarded an employee a pay raise. After the pay raise, said employee needed a copy of a previous check stub printed. I noticed the check stub printed the new rate for the employee as opposed to the historical rate the employee was making at the time. It would be helpful if the historical data was kept in Sage and we did not have to change the employees pay rate back to the previous pay rate, re-print the check stub, then change an employees pay back to the current hourly rate.
Guest
We had the same problem but went even further when we noticed that our paid taxes did not match our quarterly reports. After an hour or more of time consuming investigation, we found the discrepancy on (1) employee that had been issued a raise. Apparently, we had gone back into a previous check which caused a change in the rate of pay to the new rate and different taxes. After spending over (2) hours on the phone with Sage, the problem was solved in the same way as above, by reverting to the original pay and re-entering the check. By resetting the check to the original amount and reentering the raise amount for future checks, we were able to fix the problem. This was not only time consuming but bad accounting to change a processed accounting item in such a way.
Yes, we have run into the issue as well. Especially when someone has received multiple increases.