There should be an option to select which employee's pay slip you want to sync. When we need to sync a failed pay slip it resyncs all employees. They then get duplicate emails and then I get phone calls asking questions. This could be avoided by having an option to check only which employees you want to resync.
I recently had an issue with an employee slip not syncing and tech support resynced multiple times over a few days to try to get the issue corrected and I have over 50 phone calls & text messages from employees wanting to know why they were getting emails from sage about their pay slips. It was a huge nightmare!!
Candace Romero
This would definitely be helpful for both the original issue of failed syncs as well as if there is an error or adjustment that needs to be done on a paystub to be able to resync only specific employees so not all of them get another email.