There should be an option to select which employee's pay slip you want to sync. When we need to sync a failed pay slip it resyncs all employees. They then get duplicate emails and then I get phone calls asking questions. This could be avoided by having an option to check only which employees you want to resync.
I recently had an issue with an employee slip not syncing and tech support resynced multiple times over a few days to try to get the issue corrected and I have over 50 phone calls & text messages from employees wanting to know why they were getting emails from sage about their pay slips. It was a huge nightmare!!
Candace Romero
